12 April 2013

It's the serial-murder trial you've probably never heard of

This week, a wealthy Philadelphia doctor has been on trial for the murder of eight people. The case has numerous elements that each by itself could make the trial a big news story: infanticide, the apparent gross incompetence of government oversight officials, a clear tie-in to a hot-button political issue, unlicensed medical practices, body parts found in a refrigerator, incredible amounts of cash found in a raid on the defendant's home, accusations of prosecutorial lynching, even an undeniable gross-out factor. Yet chances are — unless you happen to pay attention to Philadelphia-area news media or read certain niche online journals such LifeNews — that you haven't heard of the trial. It's as if there were a media blackout against it.

The trial: Dr. Kermit Gosnell, operator of a women's clinic, is accused of third-degree murder for the death of a 41-year-old patient as well as murders for seven instances of infanticide, all (according to the grand jury) related to live births after induced delivery in what were supposed to be late-term abortions.

It's as sensational of a case as can be; if you want nightmares while in bed tonight, try reading the grand jury report. It is certainly more interesting than the Jodi Arias trial going on in Arizona and countless other criminal cases that are covered ad nauseam by the national media until the next one comes along. Yet a study a few days ago found that the trial hadn't even been mentioned on NBC, ABC or CBS, and that it had barely been mentioned on Fox and CNN. Coverage of major newspapers has been almost nonexistent; only in the last few days have the major news purveyors been saying much of anything — and those have been opinion pieces questioning where the coverage is rather than news coverage itself.

Partly because they see the trial has highlighting the lack of a clear moral line that separates infanticide from at least some abortions, some anti-abortion activists have been pressuring media in recent days to give the trial the coverage it deserves. But I'm not convinced that the reason for the news "blackout" has much to do with undeniable sympathy among journalism's elite for legalized abortion. After all, the politics of the trial cuts both ways: If anything, the existence of clinics such as the one Gosnell ran could be used to argue the case that he could do his dirty business only because these women didn't have ready access to earlier, safer procedures.

I'm not saying that the media aren't gun-shy about covering the trial because of the abortion connection. What I am saying is that I believe a much bigger reason for the lack of coverage is simple racism and classism: Dr. Gosnell's patients, and therefore the his purported victims, were primarily nonwhite (usually black or Asian) and/or drawn from Philly's struggling immigrant community.

I can't help but think of the woman Gosnell (through his staff) allegedly murdered: 41-year-old Karnamaya Mongar, a Nepalese immigrant. To be blunt about it, pictures of Mongar show her as being not only nonwhite, but also not meeting our cultural standards of beauty. Imagine, instead, that a doctor had been accused of murdering an attractive, young white woman — say, someone who looked like Natalee Holloway or Chandra Levy or Elizabeth Smart. Would the major news media stay silent? I doubt it. It's easy to imagine seeing the woman's family and friends on TV talking about how great of a person she was. But who has there been to speak for Karnamaya Mongar?

No, Mongar was just one of those all-but-nameless immigrants that we, and the major news media, tend to look down on. And Gosnell's other alleged victims were literally nameless, and were conceived to women who were every bit as unimportant to society as Mongar was.

According to the grand jury, Gosnell provided his white patients with better facilities than those in which Mongar and the seven babies (or fetuses if you prefer the term Gosnell's attorney uses) died. By all indications, Gosnell lavished attention on his white patients but didn't give the lowly nonwhite and immigrant women who came to see him the dignity that they deserved. By ignoring this case, neither are the major news media.

03 February 2013

Does 'after all we can do' = 'despite all we can do'?

For those of us who believe fully that Latter-day Saint scriptures are filled with teachings of empowering grace and see that as conflicting with a common cultural (and, I must concede, even quasi doctrinal) view that grace must be earned, 2 Nephi 25:23 sometimes turns out to be a bit of a stumbling block. The verse, familiar to anyone active in the LDS church, says this: "For we labor diligently to write, to persuade our children, and also our brethren, to believe in Christ, and to be reconciled to God; for we know that it is by grace that we are saved, after all we can do."

I don't intend here to get into a full discussion of the role of grace vs. works; my best current understanding can be found in my thoughts on the paradox of good works. My intent here is much more limited: to show the plausibility that "after" in 2 Nephi 25:23 can reasonably be interpreted to mean "despite," and that in fact such was likely the intended meaning. In other words, its intended meaning runs contrary to a popular interpretation, that the grace of Christ "kicks in" only subsequent to our doing everything we can, a view that actually can deny grace because none of us really does all that we can do.

I am far from the first to suggest that "after" here means "despite," although as far as I know most others who have done so have argued from the context. And, indeed, the view of an incomplete grace, one that doesn't kick in until we've lived the perfect life, runs contrary to stated intent of the full passage, which Nephi says is to teach that "there is none other name given under heaven save it be this Jesus Christ, of which I have spoken, whereby man can be saved."

Popular writers such as Stephen Robinson and Robert Millet have been among those advocating for a "despite" approach. And at least one apostle, M. Russell Ballard, came awfully close to saying almost the same thing in a 1998 Institute talk [1]: "It is only through the infinite Atonement of Jesus Christ that people can overcome the consequences of bad choices. Thus Nephi teaches us that it is ultimately by the grace of Christ that we are saved even after all that we can do." (Emphasis not in original.)

But there's a problem, at least in the minds of some, with such an interpretation. J. Nelson-Seawright, writing at By Common Consent, put it this way:

A revisionist reading of 2 Nephi 25:23 has been offered to overcome this nontrivial obstacle. This reading, most notably associated with Stephen E. Robinson but advocated by many others, suggests effectively replacing Nephi’s "after" with the phrase "in spite of," yielding the following New Revised Version of the original text: "we know that it is by grace that we are saved, in spite of all we can do." ... Robinson’s reading has the obvious defect of working best when the actual text is changed.

Tim, the evangelical host of LDS & Evangelical Conversations, put the issue more colorfully:

All of the ways I’ve heard “Grace Mormons” get around 2 Nephi 25:23 makes me fear they’ll use the same methodology on all of scripture and just brush the entire Bible aside. ... Robinson’s interpretation is gobbledygook. He might as well say "I’m going to make words mean what they don’t mean in order to get the passage to say the opposite of what it says." I REALLY like the destination Robinson is aiming for, but his textual analysis is mind boggling. I don’t think it’s fair to the passage, to pre-existing Mormon thought, or to the English language.

And now the point of this post: Here's where Nelson-Seawright and Tim are wrong — it's the interpretation that grace occurs subsequent to our doing everything possible that changes the words of the original. That understanding adds a word, changing "it is by grace that we are saved, after all we can do" to "it is by grace that we are saved, after doing all we can do." The word "doing" isn't in the original.

If "after" here means "subsequent to," well, that just doesn't make grammatical sense. "All we can do" isn't an event. "All we can do" isn't something that happens at some time, after which something else can happen.

So that raises the question: Logically, grammatically, can "after" mean something else here? Indeed it can. To say it means "despite," "in spite of" or "notwithstanding" isn't a stretch at all.

In fact, we find such a use frequently with the phrase "after all." A few examples: After all we've done for him, he doesn't care. After all she did to destroy me, I still love her. The child drowned, after all he did to try to rescue her. While there is indeed a time element in those sentences, "despite" is the main meaning of "after."

Similarly, the phrases "after all" and "after all is said and done," which usually function as an adverbial phrase rather than being used in the way "after all" is in the 2 Nephi passage, carry the idea that something happened despite what would be otherwise expected. Example: We left the house late but arrived on time after all.

Granted, "despite" isn't the meaning usually associated with "after." But it's a meaning that was recognized at least as early as 1900 in dictionaries, when Webster's gave "subsequent to and notwithstanding" (emphasis added) as a possible meaning of the word.

I've looked for passages contemporary to the translation of the Book of Mormon that use "after" in the same way that Joseph Smith did in 2 Nephi 25:23, and I haven't had much luck, probably because I haven't devised a way to limit my digital searches to 19th-century documents; this is an area for further research. But I did find one: It came in an 1857 book, "Rollo in Holland," by Jacob Abbot [2]. In a passage discussing the making of harbors, he writes: "In this way a passage is secured, by which, when the tide is high, pretty good sized vessels can get in; but, after all that they can do in such a case, they cannot make a harbor which can be entered at low tide." Undoubtedly, "after all that they can do" here is synonymous with "in spite of all that they can do."

Such a reading for "after all" in 2 Nephi 25:23 makes plain, although in my view the context does already, that the grace we receive through the Atonement isn't earned. (Just to be clear, I'm not advocating "cheap grace." There's still plenty for us to do, but its purpose isn't to earn grace.) I hope that as we study the words of Nephi, we come to a fuller understanding and appreciation of the love that Jesus showed us through his life, suffering and death.

Notes

1. Building Bridges of Understanding.

2. The text is available thanks to Project Gutenberg.

27 January 2013

The paradox of good works

This is the final draft of the talk I gave in sacrament meeting today.

Life is filled with paradoxes. If you need something to get done, whom do you call? The person who's already the busiest. And if you're running a business and want to increase your profits, what should you consider? Reducing your prices in hopes of getting more customers.

“Paradox” refers to a statement or belief that, at least at first, defies common sense and may in fact be self-contradictory. Paradoxes can be found almost anywhere. One of the most well-known paradoxes of science involves two hypothetical twins, one of whom leaves Earth and travels near the speed of light, and when she returns is younger than her sister. [1]

Paradoxes can be found even in the gospel, perhaps especially in the gospel. We believe in prophets, yet we also need to get our own confirmation of what they say. We believe that God is one, yet we also believe that God is three. We believe this church is the one true church, yet we also can find truth in other religions and practices. We are organized in a hierarchy, yet we believe we all stand equal before God.

Jesus himself taught in paradoxes: The first will be last, and the last will be first. He who loses his life for my sake will find it. He who wants to be great must be a servant. The kingdom of God is like the employer who pays his employees the same wages regardless of how late they start work. The one who humbles himself will be exalted, and the one who exalts himself will be humbled. Prostitutes and tax collectors, Jesus once told religious leaders, would see the kingdom of God before they do.

What I would like to do today is to discuss one of greatest paradoxes of all. That paradox is this: Our good works have nothing to do with our salvation. Yet there is no salvation without good works. Now, salvation has several different meanings. But whether we're talking about living a Christian life during our mortality or whether we're talking about exaltation to godhood, the paradox is the same. We are not saved by our good works, yet we are not saved without good works.

I think that most of intuitively sense that at some level none of us are capable on our own of attaining the purity that God demands of us. Long before the birth of Christ, the prophet Isaiah lamented that even what we think are righteous acts are nothing more than filthy rags [2]; and truth be told, the term “filthy rags” used in the King James translation is a euphemism for something we usually don't discuss in sacrament talks. Isaiah couldn't have used starker terms to describe the gap between our so-called righteousness and God's righteousness. Hundreds of years later, the apostle Paul put it another way, telling us that all have sinned and fallen short of God's glory. The apostle John said much the same thing, telling us that if we say we have no sin we are deceiving ourselves.

The solution, of course, is the Atonement, and words can barely describe what it has done for us. Said Elder Jeffrey R. Holland about the Atonement [3]: “Indeed the Atonement of the Only Begotten Son of God in the flesh is the crucial foundation upon which all Christian doctrine rests and the greatest expression of divine love this world has ever been given. Its importance in The Church of Jesus Christ of Latter-day Saints cannot be overstated. Every other principle, commandment, and virtue of the restored gospel draws its significance from this pivotal event.”

Yes, indeed, it is the Atonement of Christ that saves us and nothing that we do. The Apostle Paul put it clearly in his letter to the Ephesians: “For by grace are ye saved through faith; and that not of yourselves: it is the gift of God: Not of works, lest any man should boast.” [4]

It isn't just Paul who tells us that we are saved through faith in Jesus and his work of the atonement rather than what we do. In the book of 2 Nephi, Lehi tells his sons that “Redemption cometh in and through the Holy Messiah; for he is full of grace and truth. Behold, he offereth himself a sacrifice for sin, to answer the ends of the law, unto all those who have a broken heart and a contrite spirit; and unto none else can the ends of the law be answered.” [5] In other words, nothing else, not even whatever good we do, pays the price, only the sacrifice of Christ.

We couldn't even pay for the Atonement if we wanted to. As King Benjamin said in his famous sermon, we could serve God with our whole souls and we still would be unprofitable servants – in other words, that whatever we pay back be of less value than what has been given to us.

This thought is put in a different way by Nephi, when he tells believers: “Ye have not come thus far save it were by the word of Christ with unshaken faith in him, relying wholly upon the merits of him who is mighty to save.” To rely wholly on the work of Christ includes acknowledging that our own works aren't saving us.

We know, of course, that not everyone receives all the blessings of the atonement, that our actions have something to do with something. But I'm getting ahead of myself here. The point is that our works don't earn us what we are freely given. As Elder Jeffrey Holland put it: “Of course neither the unconditional nor the conditional blessings of the Atonement are available except through the grace of Christ. Obviously the unconditional blessings of the Atonement are unearned, but the conditional ones are not fully merited either. By living faithfully and keeping the commandments of God, one can receive additional privileges; but they are still given freely, not technically earned. The Book of Mormon declares emphatically that 'there is no flesh that can dwell in the presence of God, save it be through the merits, and mercy, and grace of the Holy Messiah.'”

In 2011, BYU professor Brad Wilcox presented a devotional that is destined to become a classic [6]. All the missionaries in our son's mission and their families were asked to read or watch the devotional, and parts of it were recently reprinted in New Era. It's a great talk.

In that talk he told a story that relates to what happens when we start thinking that our good works are what save us, even in part. It's fairly long, but I believe it tells the story well, so let me share:

A BYU student once came to me and asked if we could talk. I said, “Of course. How can I help you?”

She said, “I just don’t get grace.”

I responded, “What is it that you don’t understand?”

She said, “I know I need to do my best and then Jesus does the rest, but I can’t even do my best.”

She then went on to tell me all the things she should be doing because she’s a Mormon that she wasn’t doing.

She continued, “I know that I have to do my part and then Jesus makes up the difference and fills the gap that stands between my part and perfection. But who fills the gap that stands between where I am now and my part?”

She then went on to tell me all the things that she shouldn’t be doing because she’s a Mormon, but she was doing them anyway.

Finally I said, “Jesus doesn’t make up the difference. Jesus makes all the difference. Grace is not about filling gaps. It is about filling us.”

Seeing that she was still confused, I took a piece of paper and drew two dots—one at the top representing God and one at the bottom representing us. I then said, “Go ahead. Draw the line. How much is our part? How much is Christ’s part?”

She went right to the center of the page and began to draw a line. Then, considering what we had been speaking about, she went to the bottom of the page and drew a line just above the bottom dot.

I said, “Wrong.”

She said, “I knew it was higher. I should have just drawn it, because I knew it.”

I said, “No. The truth is, there is no line. Jesus filled the whole space. He paid our debt in full. He didn’t pay it all except for a few coins. He paid it all. It is finished.”

And that, brothers and sisters, is the gospel truth. Jesus paid the full price.

But be honest now. If you heard the good news in that way for the first time, what would your reaction be? It very well could be the reaction of the BYU student. Allow me to repeat the last few lines of what Brother Wilcox said so you can capture the flavor of the student's reaction:

“Jesus filled the whole space. He paid our debt in full. He didn’t pay it all except for a few coins. He paid it all. It is finished.”

She said, “Right! Like I don’t have to do anything?”

The Apostle Paul faced the same question because of his emphasis on grace. In fact, one of the heresies in the early church was antinomianism, the belief that there are no rules of conduct for Christians because, after all, we have already been forgiven. It's a falsehood that continues today in some segments of Christianity.

But the question remains, why do we, why should we, do good works if everything we receive from God is freely given to us anyway? I would answer the young woman's final question in much the same way that Brother Wilcox did. If you'd like to read or hear his words, his talk is easy to find online.

And now I have a confession to make. Earlier in this talk when I quoted the apostle Paul, I quoted him out of context. Unfortunately, many people quoting from Ephesians 2 stop at the same place I did. Let me repeat the quote with the verse that follows [7]: “For by grace are ye saved through faith; and that not of yourselves: it is the gift of God: Not of works, lest any man should boast. For we are his workmanship, created in Christ Jesus unto good works, which God hath before ordained that we should walk in them.”

In other words, we were created by God in order to do good works, and the reason God has saved us by grace, by the Atonement, is so we can do them. We don't get saved by our good works, but we are saved to bring about our good works. Or as an online friend of mine [8] put it: “Grace is the path to doing all we can do, not the prize.”

Anglican author C.S. Lewis once wrote that the gates of hell are locked from the inside. If I were to expand his statement a bit further, I'd say that the gates of heaven aren't locked at all. So we don't do good works to unlock the heavenly gates but to prepare ourselves to enter them — and that's whether we're talking about living in the kingdom of God here on Earth or after we've passed onto the next life.

The reason we're asked to do good works isn't to earn us a spot on the rolls of heaven or because God is like the police officer hidden behind the trees watching to see if we follow the law. Instead, a key reason we do good works is because they are God's tool for us to become like Him. And it is those who become like him, those who are becoming like him, who will want and appreciate his presence in their lives, both now and in eternity.

I like the way that Elder Dieter Uchtdorf explained this in the October 2005 General Conference [9]:

To follow Christ is to become more like Him. It is to learn from His character. The Savior invites us to learn His gospel by living His teachings. Ancient and modern prophets described it with three words: “Keep the commandments” — nothing more, nothing less. ...

Having faith in Jesus Christ and in His Atonement means relying completely on Him—trusting in His infinite power, intelligence, and love. When we have faith in Christ, we trust the Lord enough to follow His commandments—even when we do not completely understand the reasons for them. In seeking to become more like the Savior, we need to rely, through the path of true repentance, upon the merits of Jesus Christ and the blessings of His Atonement.

As President Uchtdorf suggests, faith by its very nature, faith in the scriptural sense of the word, isn't an intellectual belief only. When Paul said we are saved by grace through faith, he wasn't talking about mere belief, but by a faith that trusts in Christ, that trusts in him enough to let him change us into celestial creatures. As James told us, faith, real, genuine, living faith is always accompanied by good works. In what is perhaps the most eloquent section of scriptures written on the matter [10], the author of Hebrews doesn't expound on faith by telling us what the great men and women of the Old Testament thought, but by what they did.

The danger of talking about faith and works in this way is that it's easy to fall back into the old mentality of relying on our own actions rather than upon the merits of Christ. Instead of asking ourselves, “Have I done enough good works to be loved by God?,” we unfortunately can end up asking “Do I have enough faith to be loved by God?” But to repeat what Brother Wilcox said in his talk, if we start judging ourselves in this way we don't understand grace.

Part of the good news is that God doesn't ask us to have a lot of faith. Jesus himself said faith the size of a mustard seed can move mountains. What is important is to rely on Christ with whatever faith we have and trust that his grace will be sufficient not only to save us but to change us and to expand our faith. The great prophet Alma said as much: “But behold, if ye will awake and arouse your faculties, even to an experiment upon my words, and exercise a particle of faith, yea, even if ye can do no more than desire to believe, let this desire work in you,” [11] and he goes on to describe how faith can grow.

As we trust in Christ, as we express gratitude for what he has done for us, we will gain an increased desire for doing good works. And while it's not those works that save us – that's what the gift of the Atonement is for — they are an essential part of God's plan for us to become like our father in heaven and to become the divine creatures he created us to be.

In the name of Jesus Christ, amen.

Notes

1. See Twin Paradox.

2. Isaiah 64:6

3. The Atonement of Jesus Christ.

4. Ephesians 2:8-9.

5. 2 Nephi 2:6-7.

6. His Grace Is Sufficient

7. Ephesians 2:10.

8. Tim at LDS & Evangelical Conversations.

9. Becoming Like Jesus Christ.

10. Hebrews 11.

11. Alma 32:27.

13 January 2013

My reaction to the Ralph Hancock interview

I wrote the following as a comment to a Mormon Stories podcast interview with Brigham Young University professor Ralph Hancock. But it quickly became too long for a comment on John Dehlin's blog, so I'm posting it here. This post will make more sense if you listen to the interview first.

Although I found it enlightening at times and frustrating at times, I also enjoyed listening to the full interview (and look forward to the ice cream).

Although I agree with Dr. Hancock on a few points and disagree with him on more, I do think he effectively pointed out the reason why constructive dialogue can be so difficult. And that is because where we end up depends so much on our starting point, our framework, our assumptions. If one starts out with the assumption/belief/premise, for example, that there are inherent, important and essential differences between men and women that go beyond the different chromosome, then of course you're going to react differently to many things than would someone who starts out believing that men and women and women are essentially the same in everything except for that chromosome. To take one current example, for someone in that former group (such as Hancock) there's nothing unjust about the fact that women are never invited to pray in General Conference; for someone in that other group, that apparent policy is nonsensical at best and perhaps even oppressive. Both sides may mean well and be basically good, honorable people, but even on a relatively insignificant matter such as this one they don't really see where the other side is coming from.

I thought John Dehlin did a good job of getting Hancock to explain where's he's coming from, what his starting point is. I don't agree with many of his conclusions, but I can see how they're logical within his framework. I also can see that, based on his starting point, that he very well could be a compassionate person (in fact, I assume that he is) and not come across that way.

Hancock's comments also suggest to me that if Mormon feminists (I'd put myself in that category, although many wouldn't) are to be effective in gaining sympathy for the changes they'd like to see, they would probably be more effective if they could discuss these issues within a Mormon paradigm. What we have now is that — at least at the popular level — many of them are addressing the issues from an "equal rights" or "civil rights" paradigm, one that is never going to resonate with Hancock or people like him, because they're not starting out with the basic belief that equality in human value demands equality in opportunity. I think there's plenty of room within established Mormon doctrine — after all, we are the only major branch of Christianity with a female deity — to make the case that we aren't fully recognizing the spiritual gifts that women have been given. And even within the Proclamation on the Family, which speaks of equal partnerships, there's enough to suggest that family life doesn't have to be based on the model of 1950s TV America.

I think that Dehlin set the example when he made the argument within a Christian (although not specifically Mormon) context for gay marriage. Although I didn't find Dehlin fully persuasive (because I don't start out with the same view of homosexuality as he does), I do think he made a strong case in arguing his point on the basis of the scriptural record rather than relying on the type of 1960s-style civil-rights rhetoric that doesn't speak to traditionalists.

Hancock also is correct in saying that when we make changes, even ones that have a positive element, there are costs involved. And it would be constructive if those who are advocating for various changes, such as gay marriage, would acknowledge that yes, there are tradeoffs. Change, even good change, always comes at a cost, and discussion becomes more likely when both sides recognize that.

But I'm not sure that Hancock recognizes the tradeoffs made in maintaining his position. One problem mentioned in the podcast is that our society, or at least parts of it, isn't doing a very good job of encouraging fathers to get involved in the lives of their children. Perhaps, just perhaps, that's one of the tradeoffs society has made in emphasizing the breadwinning aspect of fatherhood over the nurturing aspect. Perhaps a more "feminist" approach of the kind disfavored by Hancock would encourage responsible parenting by mother and father. I don't really know what the answer is, but certainly the present paradigm isn't working for a growing number of children who are growing up with weak or even nonexistent paternal role models. And that isn't the fault of those who are pushing for gay marriage.

In any case, the interview was great food for thought. It made one week of my commute to and from work a lot more interesting.

04 January 2013

Utahns, a peculiar people

The LDS church may spend countless dollars trying to convince people that Mormons are normal people, and then these sort of things happen. Only in Utah.

Folks here in Utah seem to have not heard the message that when the King James Version of the Bible refers to a "peculiar people," it doesn't mean weird — chosen people or God's own people is the way modern English Bibles put it, but not peculiar in the current sense of the word.

No, I'm not referring to last year's pants in church debacle (the event was harmless enough, but the online reaction wasn't), but of what I read this week in the Salt Lake Tribune. First, a local high school canceled performances of an Elvis Presley-themed musical that has been performed at other high schools around the country (and even in Utah) without complaint (the decision was reversed after portions of the play were rewritten), and then a local city council changed the name of Morning Glory Road to Morning Vista Road because the old name was too sexually suggestive. Huh? Really? For the record, the street had been named after a common flowering plant that has also been the name of at least half a dozen pop songs and three movies (including one starring Katharine Hepburn).

What's next? Are we going to start adding sleeves to pictures of little girls or depictions of angels in classic paintings? Oh, I forgot. We've already done that.

28 August 2011

SendMe sends me a scam

Is is possible to sign up for a $9.99/month cell phone "Music Fan Club" simply by receiving a cryptic text message? That's what the folks at SendMe Mobile seem to be telling me.

I've heard of people getting cell phone spam, but yesterday marked the first time I've received any. Or at least that's what I thought it was.

Here's what the message from 77899 said: SendMe:Music fan Club:Ringtones & trivias@sendmemobile.com 10 credits & alerts $9.99/month+msg&data rates may apply txt help4help.txt stop2end. Download Now!

I didn't think much of it until I received a second text message today that appeared to be some sort of celebrity quiz. And then the alarm bells rang: A number of years ago when I did some contract for Google I ran across numerous attempts by companies to rip off consumers with worthless cell phone services such as celebrity quizzes.

I wasn't about to pay $9.99 per month for such garbage, and I wasn't about to send these folks a text message that would viewed as consent of some sort. So I called the company's customer service line.

To my surprise, a woman answered.

I told her I didn't want any more spam, and she looked up my "account" — and told me I would be charged $9.99 by Verizon for the service I had signed up for.

I told her I didn't sign up for such service, and she said she had confirmation from Saturday morning — at the time SendMe sent me the message I never responded to.

Once I apparently had her convinced that I hadn't confirmed any order for such a "subscription," she told me that someone who borrowed my phone must have done so. But not only did no one else have possession of my phone, but my phone also keeps track of text messages sent — and there was none to SendMe.

The woman ultimately did offer to send me a refund — a move I interpreted as an attempt to get me off the line. Not believing I'd ever see such a refund, I told her not to bill Verizon in the first place (after all, it was a weekend when I had supposedly confirmed the subscription).

But that would be against the law, she told me. Once her company bills the phone carrier, she said, it has no ability to reverse the charges.

But SendMe shouldn't be billing the phone company for services never ordered, I told her. But she said I did — probably while online. Where online? I asked her. She said she couldn't say. I've done enough research to know how this company operates — usually by getting people to take quizzes and the like and expecting that they won't read the fine print when they provide their cell phone number in order to get the results. But I always read the fine print, because I know how these scams work. In any case, it has been months since I've taken any online quiz or anything like that, and neither have I provided my cell phone number to any strangers other than prospective employers.

And so it went. Next step: I wrote to Verizon to make it clear that such charges were never authorized. I expect Verizon will do the right thing, but we'll see what happens next.

Update: As promised, Verizon responded to my e-mail within 24 hours. The person I talked to said the $9.99 charge would be removed even before the bill comes, so kudos to the phone company. And while he couldn't say anything specifically about SendMe, he did say that Verizon is investigating various "premium text" companies to make certain they're dealing in an honest manner.

I assured him that SendMe is not.

03 May 2011

Punctuation matters

What a difference a quotation mark makes!

I was one of countless thousands who were fooled yesterday by the following quote attributed to Martin Luther King Jr.:

I will mourn the loss of thousands of precious lives, but I will not rejoice in the death of one, not even an enemy. Returning hate for hate multiplies hate, adding deeper darkness to a night already devoid of stars. Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate, only love can do that.

Because it expresses the sentiment of many of us who found ourselves at unease over some of the celebrations of Osama bin Laden's death, the quote rapidly spread. And I do mean rapidly — although its first appearance on the Web was sometime yesterday, by today it can be found on literally thousands of web sites and probably even more tweets and Facebook posts.

As it turns out, the first sentence wasn't written or uttered by King at all. So where did it come from? Apparently — and if this turns out to be a hoax I'll admit I was fooled a second time — it came from a Facebook user who was commenting on the celebrations and then backed up her comments with an accurate quote from King:


(Image and text copyright by Martin Luther King Jr., Facebook and Jessica D.; published here under fair-use provisions of U.S. copyright law.)

Notice the quote marks around the quotation (you can click on the image to make it readable). Yet when Jessica's friends reposted her comment, they apparently left off the quotes. It was Jessica who mourned the loss of thousands, not the slain civil-rights leader.

Quotes are tiny, but they make a huge difference.